Recruiting Manager

Who we are:

At Syssero, our aim is to enhance companies’ Workday® solutions so they can empower their people. We maximize our clients’ Workday® investment and ensure it’s built to evolve with them. As the only employee-owned Workday® firm in the industry, and as such we have an unparalleled investment in our clients’ success. Our resource teams are made up of seasoned Workday® specialists dedicated exclusively to individual clients.

Our company culture is extremely important to us and we believe that our core values: Empowerment, Integrity, Protection, Diversity, and Balance, are what make our culture unique.

Purpose:

The Recruiting Manager is responsible for creating strong business partnerships with key decision makers at prospective clients, leading the full life cycle recruitment process. The Recruiting Manager develops multiple sourcing channels, including candidate pipelines, to attract the best active and passive candidates, while leveraging technology to ensure an effective and efficient process. Responsible for building and maintaining excellent relationships with both hiring managers and candidates (both internal and external). The Managing Lead Recruiter is instrumental in creating and executing recruiting strategies, and working with direct reports to develop their network and enhance their recruiting/lead generating skills. This individual acts as a back up to the Manager of Talent Acquisition, leading and guiding both team and clients though the Recruiting lifecycle and daily priorities/tasks.

Outside of regular department activities, you may be pulled into mini-projects related to various Syssero Inc business needs in alignment with your passions, strengths, growth opportunities, and overall needs of the company. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below. The Recruiting Manager will connect with their management team to develop Quarterly Rocks (personal and department goals) that will help develop their professional skills and further their career. Successful and timely completion of Personal and Departmental Rocks may impact merit bonuses, eligibility for promotion, and more.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accountability
(Essential Functions)

● Understanding Syssero’s service offerings to discuss with consultants and potential clients, as needed.
● Active management of direct report databases, ensuring that all references and requirements are met.
● Provide prioritization to direct reports and Talent team, as needed, to ensure successful submissions and placement of active listings.
● Build strong collaborative relationships with hiring managers, providing timely and high quality support throughout the process.
● High level direction of the W2 Hiring process for both Professional Services and Operational Hires. Act as Quality Control agent ensuring we engage with the “right” candidates aligned with the values of Syssero, Inc.
● As needed, review submittals of resumes from Recruiters to ensure quality.
● Screen candidates and gather all necessary criteria from candidates as stipulated by Management. Pass any viable candidates to direct reports, as needed.
● Maintain a strong social media presence on LinkedIn, engaging contacts in the ecosystem and sharing Syssero’s materials where appropriate.
● Provide insight and ongoing training to direct reports.
● Work with Marketing team, as needed, to ensure Brand is attracting and capturing top talent and accurately capturing Recruiting wins.

Maintaining Relationships & Generating Leads

● Developing and maintaining relationships with new and existing candidates. and passing off viable contact to direct reports as is necessary for their continued growth and success.
● Maintaining and documenting all contact with candidates on current assignment., and managing the same effort in direct reports.
● Sharing pertinent and/or pressing client information to Sales/Talent Managers and Directors in a timely manner.
● Anticipating database needs based on yearly software update, yearly processes, etc. – ensuring that Syssero has options for any/all client needs.
● Utilizing recruiting networks to generate leads for the Sales and AM Departments, and working in collaboration with Account Executives to get timely and useful information regarding potential clients.

Client Relationships

● Identify staffing needs, with both new and existing clients
● Provide clients with recruiter expertise and advice
● Support clients through recruiting, best practices
● Be the liaison between client needs and Recruiters, as needed
● Work with Account Management and Professional Services, as needed, to respond to resourcing requests both from clients and form internal teams at Syssero

Internal Projects & Communications

● Meeting weekly and monthly goals as set forth by Management, including regular check-ins with established talent.
● Develop and implement new strategies to improve Recruiting function of direct reports.
● Deliver disciplinary action and/or SEPs to further improve success of direct reports and ensure the team is efficient in all activities.
● Maintaining accurate records in CRM system related to the opportunity stage ensuring all relevant contact types are accounted for.
● Manage the Talent team in cleaning/refining database and gathering all intel needed including submittal information for open roles.
● Maintaining accurate records and activity reports, as requested by Executives and Board members.
● Assist Sales Department with any additional projects related to Recruiting, Business Development or CRM organization.
● Provide reports, dashboard, scorecard and KPI results for Executives and Board.
● Meet with Direct Reports weekly, quarterly to ensure successful completion of rocks, assess skills and completion of departmental/personal rocks.
● Attend both Company and Department meetings to collaborate with other leaders, and to identify/solution potential issues.

Management

● Direct and oversee Sales staff to ensure that they are motivated and trained to carry out their responsibilities to the required standard.
● Drive staffing, training, goals, and performance evaluations.
● Delegate responsibilities to ensure staff members grow as capable participants.
● Develop internal staffing strategy for program expansion and career paths for exceptional Sales employees.
● Aligns work with strategic goals. Conducts cost-benefit analyses. Demonstrates knowledge of market and competition. Displays orientation to profitability. Understands business implications of decisions.
● Develops subordinates’ skills and encourages growth. Includes subordinates in planning. Makes self available to subordinates.
● Provides direction and gains compliance.
● Provides regular performance feedback. Takes responsibility for subordinates’ activities.
● Defines responsibilities and expectations. Encourages training and development. Gives performance feedback. Motivates for increased results. Recognizes contributions. Sets goals and objectives.

Interpersonal Skills

Empowerment – Syssero is committed to developing the individual talents and capabilities of each employee. We invest in our people, encouraging them to cultivate the best versions of themselves. We encourage leadership at all levels by providing opportunities for continued learning, and promoting internally whenever possible. We learn from one another, depend on one another and win as a team. Our culture of borderless empowerment is more than just a competitive advantage for us. It is the key to Syssero’s ability to grow, to evolve and to achieve lasting, long term success

1. • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
   • Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts the success of the team above own interests.
   • Initiative – Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily.

Integrity: Nothing is more important than our reputation. We demonstrate a strong commitment to sustainable, responsible business practices, and approach each interaction with honesty, transparency and care. We deliver on commitments, and expect the same in return from both clients and colleagues. We have no tolerance for hidden agendas or behavior that diminishes our people or the work they produce. We are committed to doing good, and will not compromise that mission for the sake of quick profit or quick results.

• • Communication – Has excellent communication and presentation skills; ability to present to senior stakeholders.
  • Critical thinking: Analyze facts and form a judgment. Perform problem-solving and decision-making more effectively
  • Independent Thinker – Works under general supervision with latitude for independent judgment.
  • Achievement Focus – Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
  • Adaptability – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.
  • Quality – Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality.

Protection: Syssero acts as a shield to our peers and our clients. As members of a demanding ecosystem, we protect our people/clients by cultivating a psychologically safe workplace. This means that mutual respect and consideration are non negotiable in each facet of our business. Our successes are celebrated and shared with our community, our peers and our clients. We face failure with humility, and encourage each other to find opportunity in each challenge for continued personal growth and professional development.

• • Active listening: Acknowledge the speaker through nonverbal cues, such as eye contact and nodding. Then, ask clarifying questions and paraphrase what you’ve heard to ensure you’ve fully understood.
  • Empathy: Put yourself in someone else’s shoes and understand their feelings and emotions in a given situation

Diversity: Syssero’s inclusive culture means that the unique personality of each employee is accepted and valued. We leverage the innate differences in our talent, both in background and circumstance, to develop creative solutions for our clients. We believe these differences enhance the experience of our employees by offering collaboration opportunities that are nuanced, educational and profound. Each employee is invited to the table as their authentic self, with the promise of equitable treatment..

• • Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Confidence: Demonstrate your belief in self, increasing your own self-awareness and presenting a confident, positive image.

Balance: Syssero is committed to ensuring employees have the resources and opportunity to find a lifestyle that is fulfilling both personally and professionally. We are committed to a standard of excellence in our work, and believe peak performance can best be achieved when employees are rested and given ample time to devote to the people, places and activities that spark joy and promote wellness. Proactive communication, careful planning and transparency are essential to make this balance possible for all.

• • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Time Management: Balance and prioritize competing work and clients.
  • Productivity: Perform efficiently and consistently, making the most of available resources

Requirements

Supervisory responsibilities
2-3 Direct Reports

● Weekly and/or bi weekly check in with all direct reports
● Ongoing training and/or role play
● Quarterly audits of direct report database to ensure health and widespread coverage
● Set personal quarterly rocks for all direct reports
● Developing SEPs, as needed, to ensure continued growth of direct reports.

Work environment
100% remote

Physical demands
Prolonged periods of sitting at a desk and working on a computer.

Travel required
50% travel. Regular travel consists of at minimum two, in-person, all staff events, one of which is required to attend in person. The location of these will vary depending on the agenda, number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights. In addition, there may be client-related travel or other Syssero related travel as needed. All arrangements are company paid.

Education and experience
Required – Bachelor’s degree from four-year College or university, 4-5 years related experience and/or training; or equivalent combination of education and experience.
At least 2 years of management experience.
Preferred – Working knowledge of Workday, Salesforce and LinkedIn Recruiting Lite preferred.

Work authorization/security clearance requirements
Must be authorized to work in the United States.

Affirmative Action/EEO statement

Syssero is an equal opportunity employer. At Syssero, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Syssero is based solely on a person’s merit and qualifications directly related to professional competence. Syssero does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Syssero’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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