HR Business Partner-Synneca

Purpose: 

The Human Resources Business Partner (HRBP) at Synneca is a dynamic professional responsible for overseeing a wide range of HR functions to ensure efficient operations, enhance employee satisfaction, and support organizational objectives. This role involves close collaboration with employees, managers, and leadership to address workforce needs, implement HR policies, and maintain compliance with employment laws. 

The HRBP also plays a critical role in fostering a thriving workplace environment while supporting the unique needs of Synneca and its partner organizations, Syssero and Systics. Success in this role requires strong interpersonal skills, deep business acumen, and the ability to navigate complex organizational challenges. 

The HRBP will lead efforts in:

• Employee Onboarding and Offboarding
• Employee Relations
• HR Policy Implementation and Compliance
• Performance Management
• Training and Development
• Compensation and Benefits
• HR Analytics

Collaboration is key, as this role works cross-functionally with employees and leadership teams across Synneca, Syssero, and Systics to integrate HR excellence with a strong people-first approach.

The HRBP will embody Synneca’s core values of Protection, Diversity, Adaptability, Integrity, and Empowerment, ensuring that both business operations and people strategies contribute to sustained growth and long-term success.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employee Onboarding and Offboarding

• In partnership with the Enterprise Support Coordinator, support the onboarding processes to ensure new hires integrate seamlessly into the companies’ culture.
• Oversee a seamless offboarding experience, including conducting exit interviews, ensuring compliance with company policies, revoking system access, and facilitating knowledge transfer to maintain continuity

Employee Relations

• Serve as the primary point of contact for employee concerns, resolving workplace issues professionally and confidentially.
• Build strong relationships with employees and management.
• Provide guidance on company policies, procedures, and performance management.
• Promote a positive work environment by fostering open communication and addressing conflicts effectively by acting as a liaison between employees and management when necessary.

HR Policy Implementation and Compliance

• Administer company policies while ensuring compliance with local labor laws.
• Update policies as needed to reflect evolving legal requirements or organizational changes.
• Maintain knowledge of federal, state, and local employment laws.
• Ensure adherence to all employment laws and regulations across supported entities (Synneca, Syssero and Systics).
• Conduct regular audits of HR processes to maintain compliance with internal standards.

Performance Management

• Support managers in conducting performance reviews and setting development goals for employees.
• Implement initiatives to enhance employee engagement and productivity.

Training and Development

• Identify training needs and coordinate professional development programs for employees.
• Assist in leadership development initiatives to support organizational growth.
• Support career development initiatives to enhance employee skills and growth.

Compensation and Benefits

• Oversee benefits administration, ensuring employees receive accurate information about their options.
• Collaborate with finance to ensure timely and accurate processing of payroll.
• Manage requests for leaves of absence and educate employees in the company provided benefits that support these leaves.
• Ensure accurate record-keeping and compliance with compensation regulations.

HR Analytics

• Maintain accurate employee records using Workday.
• Generate reports on HR metrics such as turnover rates, engagement levels, and training outcomes.

Interpersonal Skills

EMPOWERMENT– Synneca is committed to developing the individual talents and capabilities of each employee. We invest in our people, encouraging them to cultivate the best versions of themselves. We encourage leadership at all levels by providing opportunities for continued learning and promoting internally whenever possible. We learn from one another, depend on one another and win as a team. Our culture of borderless empowerment is more than just a competitive advantage for us. It is the key to Synneca’s ability to grow, to evolve and to achieve lasting, long-term success. 

• Initiative – Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily.
• Consultative Selling – Applies product and market knowledge effectively. Asks questions to discover client business needs. Builds rapport and establishes trust. Manages and documents the sales process. Presents solutions that meet customer objectives. Qualifies potential customers.
• Strategic Thinking – Develops strategies to achieve organizational goals; understands organization’s strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

INTEGRITY – Nothing is more important than our reputation. We demonstrate a strong commitment to sustainable, responsible business practices, and approach each interaction with honesty, transparency and care. We deliver on commitments and expect the same in return from both clients and colleagues. We have no tolerance for hidden agendas or behavior that diminishes our people or the work they produce. We are committed to doing good and will not compromise that mission for the sake of quick profit or quick results. 

• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Verbal Communication – Clarity of thought through speech; intelligent and articulatory verbal posture; able to create, develop, maintain, and strengthen interpersonal relationships over the phone; precise and appropriate language to convey the mission and identity of our company.
• Communication – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Customer Service – Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.

PROTECTION – Synneca acts as a shield to our peers and our clients. As members of a demanding ecosystem, we protect our people/clients by cultivating a psychologically safe workplace. This means that mutual respect and consideration are non-negotiable in each facet of our business. Our successes are celebrated and shared with our community, our peers and our clients. We face failure with humility and encourage each other to find an opportunity in each challenge for continued personal growth and professional development. 

• Dependability – Commits to doing the best job possible. Follows instructions, responds to management direction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
• Adaptability – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.
• Company & Customer Expertise – Nurture strategic relationships with top accounts; possess an in-depth knowledge of the organization and its customers; identify the best opportunities for growth and services to clients.

DIVERSITY – Synneca’s inclusive culture means that the unique personality of each employee is accepted and valued. We leverage the innate differences in our talent, both in background and circumstance, to develop creative solutions for our clients. We believe these differences enhance the experience of our employees by offering collaboration opportunities that are nuanced, educational and profound. Each employee is invited to the table as their authentic self, with the promise of equitable treatment. 

• Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts the success of the team above their own interests.
• Cooperation – Displays positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to co-workers. Works actively to resolve conflicts. Works cooperatively in group situations.

Adaptability – Synneca is committed to fostering an environment where employees are equipped to navigate change with confidence and agility. We understand that flexibility is essential to achieving success in a dynamic world, and we empower our team members to embrace challenges, seize opportunities, and grow personally and professionally. Proactive communication, careful planning, and a mindset of innovation are key to creating a culture of adaptability that benefits both our employees and our organization.

• Quantity – Achieves established goals. Completes work in a timely manner. Meets productivity standards. Strives to increase production. Works quickly.
• Achievement Focus – Demonstrates persistence and overcomes obstacles. Measures self against a standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Quality – Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality.

Supervisory Responsibilities

• Not applicable

Work Environment

• 100% Remote

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.

Travel Required

• <20% travel. Regular travel consists of an in-person, all staff event. The location will vary depending on the agenda, number of staff, and the goal of the event. Travel will be overnight for multiple nights. In addition, there may be client-related travel or other company-related travel as needed. All arrangements are company paid.

Required Skills and Qualifications

• Excellent interpersonal and communication skills for engaging with employees across all organizational levels.
• Strong organizational abilities to effectively juggle multiple responsibilities and tasks.
• Advanced problem-solving skills for resolving complex employee relations matters.
• Analytical mind
• Proficient in HR technology platforms (such as Workday and payroll systems) as well as Google Workspace applications.
• Solid understanding of employment laws and regulatory requirements.
• Demonstrated discretion and ability to handle sensitive employee data and confidential information.
• Experience with HRIS Technologies and related business tools (Workday, Payroll software, etc.) to streamline operations, enhance employee engagement, and support business growth.
• Demonstrated experience supporting multiple entities within a consulting or services organization.

Education and Experience

• Bachelor’s degree in human resources, business administration, or related field. 3-5 years of experience in human resources with increased responsibility in each role.  

Work authorization/security clearance requirements

• Must be authorized to work in the United States.

Affirmative Action/EEO statement

Synneca is an equal opportunity employer. At Synneca, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Synneca is based solely on a person’s merit and qualifications directly related to professional competence. Synneca does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Synneca’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full and complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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