Client Results & Case Studies

Property Management

Invitation Homes

Workday Implementation & Transformation

LEAP ImplementationPermanent PlacementAMS

The challenge

Limited in-house Workday expertise, a classic “we don't know what we don't know.”
An unstable Workday environment that couldn't scale with rapid growth.
Inconsistent testing and validation practices, limiting confidence in system changes.
No internal owner for long-term system health and governance after go-live.

What changed

0%month-over-month drop in support dependency

0tickets submitted, worked & closed

0custom solution documents published

0avg days to ticket resolution

A more insightful, actionable HRIS run by a capable internal team.
Strategic permanent placement of an HRIS Director to lead ownership and governance.
Advanced dashboards and reporting driving data-informed decisions.
An ongoing AMS partnership steadily moving INVH toward self-sufficiency.

Read the full case study

Healthcare Technology

CPSI

Overcoming Implementation Challenges: A Post Go-Live Turnaround

Managed Services (AMS)

The challenge

Process and expectation mismatch with the original implementation partner.
Manual, inefficient operations across Payroll, Time Off and Recruiting.
No proactive guidance, discrepancies left unresolved.

What changed

0+tenant needs identified & solved

0high-priority items resolved

0urgent issues cleared in hypercare

Critical discrepancies (FSA, HSA, payroll calc, logins) found and fixed in hypercare.
Processes automated and streamlined, hours of weekly manual work eliminated.
A proactive model that made Syssero CPSI's permanent, solution-driven partner.

Read the full case study

Energy

Vital Energy

Streamlining Offer Management with Automation & Thoughtful Design

LEAP ImplementationAMS

The challenge

Offer letters built outside Workday; approvals routed through email.
Up to 11 approval steps slowing decisions for recruiters and candidates.
Compensation data and documents scattered, hard to report on centrally.

What changed

0%shorter offer-approval path (11 → 6 steps)

Audit-readycentralized compensation reporting

Offer, relocation and remote-work docs auto-generated from Workday data.
Signed documents stored automatically in employee profiles for a clean audit trail.
Recruiters adopted the new flow fast via lightweight job aids, less admin, more candidates.

Read the full case study

Relationship Marketing

Marigold

Streamlining Recruitment for a Strengthened Team

Workday Permanent Placement

The challenge

Legacy HR & payroll systems from 567 acquisitions to unify into one Workday tenant.
A lean internal Workday team stretched across competing priorities.
Traditional hiring channels delivering high volume, low fit.

What changed

0%reduction in average recruitment time

1 wkto first qualified Workday candidates

0+specialized roles filled across the tenant

Several qualified Workday candidates delivered within a week of the request.
Capacity added across Absence, Recruiting, Integrations and SME support as needs grew.
Greater continuity and confidence through the payroll & HR consolidation.

Read the full case study

Technology & Software

Ministry Brands

Growing a Confident Workday Financials Team

AMSTime & Materials (On Demand)

The challenge

Newly live on Workday Financials, early in adoption and stabilization.
Many financial processes still living in spreadsheets and external tools.
Accounting and PM transitions raised the need for guidance, and lasting independence.

What changed

0+Financials requests resolved over 3 years

0new admin grown into a confident owner

Self-sufficientby early 2025, support no longer needed

Tenant stabilized: reporting, reconciliations, AP and supplier-invoice issues resolved.
A brand-new Workday admin coached into a confident, independent owner.
Support scaled down year over year, AMS → On Demand → full self-sufficiency.

Read the full case study

Real Estate

Mill Creek Residential Trust

Revitalizing Workday: A Strategic Overhaul

Time & Materials (Ally)Review & Recommend

The challenge

A tenured Workday customer hamstrung by poor initial scoping.
System inadequacies cascading into issues across departments.
Incorrect configurations blocking end-users from essential tasks.

What changed

Immediatemeasurable results after the audit

Full-tenantaudit, reconfig & module expansion

A full Syssero audit surfaced and fixed the root issues, bigger than MCRT expected.
Modules and domains activated; Benefits, Talent, Reporting & Integrations rebuilt.
Streamlined business processes now auto-route to the right security groups.

Read the full case study

Retail

Toot’n Totum

Seamless HCM Workday Implementation for a Mid-Size Retailer

LEAP ImplementationThird-Party Integration

The challenge

Resources stretched thin between daily operations and a full system overhaul.
Heavy reliance on manual, error-prone HR processes.
Minimal internal project management on implementation issues.

What changed

0employees moved onto Workday

0states unified on one system

On-timego-live, zero missed milestones

Clear visibility across HR through an effective responsibility matrix.
Manual work automated via well-defined business processes.
Workday deployed on schedule with dedicated PM guidance at every phase.

Home Services

Neighborly

Navigating Payroll Hurdles to a Successful Go-Live

LEAP Implementation

The challenge

Sudden resignation of the Payroll manager threatened to derail the project.
Real doubt about hitting a critical go-live timeline.

What changed

On-timego-live, despite losing the payroll lead

On-siteconsultants embedded for go-live week

Syssero activated a seasoned Payroll & Implementation consultant to bridge the gap instantly.
On-site presence during go-live week steadied both the system and team morale.
A successful go-live, on time, with a more confident internal team.

Read the full case study

Cyber Security

Abnormal AI

A Strong Workday Foundation Through Pre-Implementation Planning

LEAP ImplementationAMS

The challenge

Complex processes and data needing alignment with Workday standards before build.
Multiple stakeholders with differing priorities and limited risk visibility.
High risk of rework, delays and post-go-live instability without readiness.

What changed

Zeromajor redesigns or delays

LEAP → AMSadvisory through go-live & beyond

Entered configuration with clean data and defined processes, no major redesigns.
Early stakeholder engagement drove stronger adoption across the org.
A scalable, audit-ready Workday foundation, now supported on AMS.

Read the full case study

[Industry not specified]

75-Employee Company

Automating Recruiting & Agency Tracking & Reporting

Rippling RecruitingAutomationCustom Reporting

The challenge

20+ recruiting agencies with no centralized tracking, managed largely over email.
Hours of manual, back-and-forth status updates every week.
Agencies lacked visibility into candidate stage, leading to repeated inquiries.

What changed

0+recruiting agencies managed

Zeroongoing effort from the HR team

Weeklyautomated status delivery

Eliminated manual report creation and agency follow-up emails.
Agencies receive timely, accurate updates every week without asking.
Every candidate correctly tied to the submitting agency, avoiding disputes.

Read the full case study

[Industry not specified]

18-Employee, Multi-State Team

Cutting Cost & Consolidating Systems by Moving to Rippling

Rippling HRISImplementationMigration

The challenge

~$370/month on Gusto, inflated by multi-state tax fees.
Operational complexity across five states.
Tooling fragmented across HR, IT and finance, with no clear path to scale.

What changed

$100/mosaved by eliminating multi-state fees

~$270new monthly cost, down from ~$370

0states unified on one platform

Consolidated HR, IT management, and Bill Pay onto one integrated platform.
Labor allocation configured and structured for future hiring and expansion.
Reduced operational complexity across five states.

Read the full case study

[Industry not specified]

500+ Employee Enterprise

Optimizing & Automating Payroll Operations

Rippling PayrollReview & RecommendAMS

The challenge

Payroll ran on manual, multi-step workflows and ad hoc spreadsheets.
No automated exception reporting or limited audit trails for payroll data.
No enforcement of payroll cutoff times, with low visibility into time punches.

What changed

0person payroll team freed from manual work

Automatedreports now compile and deliver on a recurring basis

Strongercompliance posture, exceptions surfaced early

Standardized reports now compile and deliver automatically.
Locked timesheets and enforced cutoffs reduced late-stage errors.
Faster, more consistent payroll cycles with fewer handoffs.

Read the full case study

A Commitment to Results.

Case Studies &
Success Stories

Proof, not promises.

Invitation Homes

CPSI

Vital Energy

Marigold

Ministry Brands

Mill Creek Residential Trust

Toot’n Totum

Neighborly

Abnormal AI

75-Employee Company

18-Employee, Multi-State Team

500+ Employee Enterprise

A Commitment to Results.

Case Studies & Success Stories

Proof, not promises.

Invitation Homes

CPSI

Vital Energy

Marigold

Ministry Brands

Mill Creek Residential Trust

Toot’n Totum

Neighborly

Abnormal AI

75-Employee Company

18-Employee, Multi-State Team

500+ Employee Enterprise

Case Studies &
Success Stories