Careers

Who we are:

At Syssero, our aim is to enhance companies’ Workday® solutions so they can empower their people. We maximize our clients’ Workday® investment and ensure it’s built to evolve with them. As the only employee-owned Workday® firm in the industry, and as such we have an unparalleled investment in our clients’ success. Our resource teams are made up of seasoned Workday® specialists dedicated exclusively to individual clients.

Our company culture is extremely important to us and we believe that our core values: Empowerment, Integrity, Protection, Diversity, and Balance, are what make our culture unique.

Purpose:

The Functional Consultant will serve as a functional SME in the deployment of Workday solutions by advising, designing, configuring, documenting, and testing to ensure that issue resolution and/or projects are accomplished within the prescribed time frame and meet the specific needs of the client. A mix of consultative skills, business knowledge, technical expertise, and collaboration is needed to effectively achieve successful client results. The consultant will be a SME in at least 4 functional areas within Workday and should be able to balance multiple clients or projects at the same time. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below.

Outside of regular department activities, you will be pulled into mini-projects related to various Syssero Inc business needs in alignment with your passions, strengths, growth opportunities, and overall needs of the
company.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Accountability
(Essential Functions)
● Performs duties as the functional consultant on Workday projects, by demonstrating in-depth knowledge and expertise of several Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, Payroll, etc.
● Work directly with clients to research, troubleshoot, and resolve configuration issues or implementation of new functionality
● Prove ability to successfully analyze, develop, implement, and document complex Workday requirements and processes
● Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
● Display expertise and experience with aspects of Workday implementation modules, including requirements gathering, fit or gap analysis, functional design documentation, user acceptance testing, training and deployment activities
● Effectively manage, prioritize and escalate client issues as required
● Possess sound analytical problem-solving and documentation skills
● Manage multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner with little supervision
● Demonstrate ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral
● Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices
● Lead or participate in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training
● Provide business analysis and requirements gathering skills with proven ability to think outside the box and find solutions to complex business problems
● Excellent oral and written communication skills and interpersonal skills, delivering to internal team, functional and management audiences, as well as to external clients
● Display practical experience gained on Workday implementation projects or Workday end user experience
● Proven ability of strong analytical mindset and usage of analytics and reporting tools (eg. pivot tables)
● Demonstrate ability to proactively and effectively forecast client workload for resource planning, as well as timely completion of forecasts and weekly timesheets
● Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients
● Understand the importance of client satisfaction and apply it in the process of servicing the client
● Determine client needs
● Display strong consulting skills, handling customer
expectations

Interpersonal Skills

Empowerment – Syssero is committed to developing the individual talents and capabilities of each employee. We invest in our people, encouraging them to cultivate the best versions of themselves. We encourage leadership at all levels by providing opportunities for continued learning, and promoting internally whenever possible. We learn from one another, depend on one another and win as a team. Our culture of borderless empowerment is more than just a competitive advantage for us. It is the key to Syssero’s ability to grow, to evolve and to achieve lasting, long term success

1. • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
   • Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts the success of the team above own interests.
   • Initiative – Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily.

Integrity: Nothing is more important than our reputation. We demonstrate a strong commitment to sustainable, responsible business practices, and approach each interaction with honesty, transparency and care. We deliver on commitments, and expect the same in return from both clients and colleagues. We have no tolerance for hidden agendas or behavior that diminishes our people or the work they produce. We are committed to doing good, and will not compromise that mission for the sake of quick profit or quick results.

• • Communication – Has excellent communication and presentation skills; ability to present to senior stakeholders.
  • Critical thinking: Analyze facts and form a judgment. Perform problem-solving and decision-making more effectively
  • Independent Thinker – Works under general supervision with latitude for independent judgment.
  • Achievement Focus – Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
  • Adaptability – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.
  • Quality – Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality.

Protection: Syssero acts as a shield to our peers and our clients. As members of a demanding ecosystem, we protect our people/clients by cultivating a psychologically safe workplace. This means that mutual respect and consideration are non negotiable in each facet of our business. Our successes are celebrated and shared with our community, our peers and our clients. We face failure with humility, and encourage each other to find opportunity in each challenge for continued personal growth and professional development.

• • Active listening: Acknowledge the speaker through nonverbal cues, such as eye contact and nodding. Then, ask clarifying questions and paraphrase what you’ve heard to ensure you’ve fully understood.
  • Empathy: Put yourself in someone else’s shoes and understand their feelings and emotions in a given situation

Diversity: Syssero’s inclusive culture means that the unique personality of each employee is accepted and valued. We leverage the innate differences in our talent, both in background and circumstance, to develop creative solutions for our clients. We believe these differences enhance the experience of our employees by offering collaboration opportunities that are nuanced, educational and profound. Each employee is invited to the table as their authentic self, with the promise of equitable treatment..

• • Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Confidence: Demonstrate your belief in self, increasing your own self-awareness and presenting a confident, positive image.

Balance: Syssero is committed to ensuring employees have the resources and opportunity to find a lifestyle that is fulfilling both personally and professionally. We are committed to a standard of excellence in our work, and believe peak performance can best be achieved when employees are rested and given ample time to devote to the people, places and activities that spark joy and promote wellness. Proactive communication, careful planning and transparency are essential to make this balance possible for all.

• • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Time Management: Balance and prioritize competing work and clients.
  • Productivity: Perform efficiently and consistently, making the most of available resources

Requirements:

• Workday Experience: Multi functional in 3-4+ areas.
• Eligibility requirements: Workday Environment Experience: 2-4 environments, Years of Workday Experience: 2-4, Implementation Experience: 1-3
• Supervisory responsibilities: None
• Work environment: 100% remote
• Physical demands: Prolonged periods of sitting at a desk and working on a computer
• Travel required: <25% travel. Regular travel consists of at minimum two, in-person, all staff events, one of which is required to attend in person. The location of these will vary depending on agenda, number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights. In addition, there may be client-related travel or other Syssero related travel as needed. All arrangements are company paid.
• Education and experience: Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience.
• Work authorization/security clearance requirements: Must be authorized to work in the United States.

Affirmative Action/EEO statement

Syssero is an equal opportunity employer. At Syssero, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Syssero is based solely on a person’s merit and qualifications directly related to professional competence. Syssero does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Syssero’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Contact our Talent Department directly via the form below.

Who we are:

At Syssero, our aim is to enhance companies’ Workday® solutions so they can empower their people. We maximize our clients’ Workday® investment and ensure it’s built to evolve with them. As the only employee-owned Workday® firm in the industry, and as such we have an unparalleled investment in our clients’ success. Our resource teams are made up of seasoned Workday® specialists dedicated exclusively to individual clients.

Our company culture is extremely important to us and we believe that our core values: Empowerment, Integrity, Protection, Diversity, and Balance, are what make our culture unique.

Purpose:

The Technical Consultant will serve as the key technical integration SME for select clients utilizing Syssero AMS services or project-based work. They will be required to work inside the Syssero framework to provide clients with timely solutions and documentation of solutions as well as work alongside Syssero AMS Leads and other employees to enhance our services with a keen eye towards quality control of their own work.

The consultant will be a SME in at least Core Connectors (CCW, CCB, Benefits Connector), document transformation, XSLT, ability to work with partner solutions and follow documentation (ex, hireright, SSO), within Workday and should be able to balance multiple clients or projects at the same time. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below. Outside of regular department activities, you may be pulled into mini-projects related to various Syssero Inc business needs in alignment with your passions, strengths, growth opportunities, and overall needs of the company.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Consulting
●  Lead the design of integrations from point to point systems as well as holistic interchange services, rendering effective data quality and dependable exchanges of digital information.
●  Identify, assess, and solve complex business problems forintegrating the Workday cloud application with external applications across a wide array of Human Capital Management and Financial functional areas, where analysis of situations or data requires an in-depth evaluation of variable factors.
●  Design, build, and support testing of Workday integration code base including Studio, EIB and supporting 3rd party coding.
●  Oversee integration delivery:
○  Manage integration development process.
○  Lead Discovery session with client for each domain specific integration.
○  Ensures timelines and quality of integration is met.
○  Engages with 3rd party vendors as required.
●  Closely follow the strategic direction set by management when establishing Workday project goals.
●  Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary.
●  Help identify process improvements and changes to our methodology based on project experience.
●  Leads or participates in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training.
●  Provides business analysis and requirements gathering skills with proven ability to think outside the box and find simple solutions to complex business problems.
●  Reviews, analyzes, and evaluates business systems and user needs.
●  Formulates systems to parallel overall business strategies.
●  Performs principal consultant duties as the lead technical consultant on Workday projects, by demonstrating in-depth knowledge and expertise of integrations in all or a majority of Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Security, Data Conversion, Payroll, etc.
●  Manage relationship with assigned clients as first point of contact
●  Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients
●  Understand the importance of client satisfaction and apply it in the process of servicing the client
●  Determine client needs
●  Display strong consulting skills, handling customer expectations
●  Collaborate with client counterparts to successfully deliver shared objectives.
●  Understands the importance of client satisfaction and applies it in the process of servicing the client.
●  Communicates client feedback to senior team members.
●  Understands and follows internal processes in responding to client needs.
●  Ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral.
●  Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices.
●  Provides status reports to client leadership and internal management.

Interpersonal Skills

Empowerment – Syssero is committed to developing the individual talents and capabilities of each employee. We invest in our people, encouraging them to cultivate the best versions of themselves. We encourage leadership at all levels by providing opportunities for continued learning, and promoting internally whenever possible. We learn from one another, depend on one another and win as a team. Our culture of borderless empowerment is more than just a competitive advantage for us. It is the key to Syssero’s ability to grow, to evolve and to achieve lasting, long term success

1. • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
   • Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts the success of the team above own interests.
   • Initiative – Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily.

Integrity: Nothing is more important than our reputation. We demonstrate a strong commitment to sustainable, responsible business practices, and approach each interaction with honesty, transparency and care. We deliver on commitments, and expect the same in return from both clients and colleagues. We have no tolerance for hidden agendas or behavior that diminishes our people or the work they produce. We are committed to doing good, and will not compromise that mission for the sake of quick profit or quick results.

• • Communication – Has excellent communication and presentation skills; ability to present to senior stakeholders.
  • Critical thinking: Analyze facts and form a judgment. Perform problem-solving and decision-making more effectively
  • Independent Thinker – Works under general supervision with latitude for independent judgment.
  • Achievement Focus – Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
  • Adaptability – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.
  • Quality – Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence. Looks for ways to improve and promote quality. Monitors own work to ensure quality.

Protection: Syssero acts as a shield to our peers and our clients. As members of a demanding ecosystem, we protect our people/clients by cultivating a psychologically safe workplace. This means that mutual respect and consideration are non negotiable in each facet of our business. Our successes are celebrated and shared with our community, our peers and our clients. We face failure with humility, and encourage each other to find opportunity in each challenge for continued personal growth and professional development.

• • Active listening: Acknowledge the speaker through nonverbal cues, such as eye contact and nodding. Then, ask clarifying questions and paraphrase what you’ve heard to ensure you’ve fully understood.
  • Empathy: Put yourself in someone else’s shoes and understand their feelings and emotions in a given situation

Diversity: Syssero’s inclusive culture means that the unique personality of each employee is accepted and valued. We leverage the innate differences in our talent, both in background and circumstance, to develop creative solutions for our clients. We believe these differences enhance the experience of our employees by offering collaboration opportunities that are nuanced, educational and profound. Each employee is invited to the table as their authentic self, with the promise of equitable treatment..

• • Analytical – Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Confidence: Demonstrate your belief in self, increasing your own self-awareness and presenting a confident, positive image.

Balance: Syssero is committed to ensuring employees have the resources and opportunity to find a lifestyle that is fulfilling both personally and professionally. We are committed to a standard of excellence in our work, and believe peak performance can best be achieved when employees are rested and given ample time to devote to the people, places and activities that spark joy and promote wellness. Proactive communication, careful planning and transparency are essential to make this balance possible for all.

• • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Time Management: Balance and prioritize competing work and clients.
  • Productivity: Perform efficiently and consistently, making the most of available resources

Requirements:

●  Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience.
●   Workday Years of Experience: 2+
●  Workday Environment Experience: 3+
●  Implementation Experience: 1+
●  Workday experience: SME in at least Core Connectors (CCW, CCB, Benefits Connector), document transformation, XSLT
●  <25% travel. Regular travel consists of at minimum two, in-person, all staff events, one of which is required to attend in person. The location of these will vary depending on agenda, number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights. In addition, there may be client-related travel or other Syssero related travel as needed. All arrangements are company paid.

Affirmative Action/EEO statement

Syssero is an equal opportunity employer. At Syssero, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Syssero is based solely on a person’s merit and qualifications directly related to professional competence. Syssero does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Syssero’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Contact our Talent Department directly via the form below.

Summary: The Paralegal at Synneca is a key role responsible for supporting the legal and contract management needs of Systics and Syssero, ensuring compliance, mitigating risk, and facilitating efficient business operations. This position plays a critical role in contract review, redlining, legal documentation management, and policy compliance, working closely with leadership, external counsel, and internal stakeholders.

This role is responsible for developing and executing strategies that streamline contract negotiations, maintain legal compliance, and protect the company’s interests while supporting business growth. The Paralegal will focus on:

• Contract Management & Legal Review – Reviewing, redlining, and managing contracts, NDAs, MSAs, and other legal agreements to align with business objectives.
• Compliance & Risk Mitigation – Identifying legal risks, ensuring contract compliance, and supporting the development of internal legal policies and best practices.
• Operational & Cross-Functional Collaboration – Partnering with leadership, finance, HR, and operations teams to ensure legal processes align with Synneca’s business strategy.

Collaboration is key, as this role works cross-functionally with teams across Synneca, Syssero, and Systics to integrate legal support into operational excellence.

The Paralegal will embody Synneca’s core values of Protection, Diversity, Adaptability, Integrity, and Empowerment, ensuring that all legal processes contribute to sustainable growth and long-term success.

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Contract Management & Redlining

• Review, draft, and redline NDAs, MSAs, vendor agreements, and client contracts to ensure alignment with business and legal requirements.
• Coordinate contract execution, ensuring timely approvals and compliance with company policies.
• Maintain a centralized contract database to track expiration dates, renewal deadlines, and obligations

Compliance & Risk Mitigation

• Identify potential legal risks in contracts, policies, and business agreements, escalating issues as needed.
• Ensure that all agreements comply with regulatory and industry standards, mitigating potential liabilities.
• Support corporate governance efforts, assisting in policy development and compliance tracking.

Internal Projects and Communication

• Meet weekly and monthly team goals, including regular check-ins with department leads across Syssero, Synneca, and Systics.
• Maintain and organize legal documents, filings, and templates, ensuring accuracy and accessibility.
• Assist in cleaning/refining data and implementing new or current systems to improve efficiency across HR, Finance, IT operations and Services.
• Support company-wide legal initiatives, including data privacy, employment law compliance, and corporate policies.
• Assist with due diligence processes for new partnerships, acquisitions, or business expansions.
• Support the company with additional projects related to business operations, process improvements, and organizational development.
• Develop training materials and resources for leadership and employees to improve onboarding, internal systems, and company-wide operational processes.
• Act as a mentor to department leaders, providing guidance on optimizing workflows, improving team effectiveness, and fostering a strong workplace culture.
• Report key operational and people metrics for the Company Scorecard and Monthly Board Meetings, ensuring leadership has actionable insights.
• Take full ownership of core business processes, including updating, managing, and educating teams on best practices across all legal and compliance functions.

Cross- Functional Collaboration

• Collaborate closely with internal teams to ensure smooth integration of cross-functional solutions and enhance business processes.
• Ensure seamless coordination when new requests or business needs arise, aligned with internal goals to optimize partner engagement.
• Provide direction and enforce compliance across all functional areas), ensuring alignment with Synneca’s standards and internal policies.
• Provide regular feedback to cross-functional leaders, ensuring accountability for departmental activities and aligning them with company-wide business goals and policies.
• Recognize employee contributions and provide actionable feedback to continuously improve performance, aligning individual goals with overall business strategy.

Legal Operations & Documentation Management

• Maintain and organize legal documents, filings, and templates, ensuring accuracy and accessibility.
• Support company-wide legal initiatives, including data privacy, employment law compliance, and corporate policies.
• Assist with due diligence processes for new partnerships, acquisitions, or business expansions.
• Ensure accurate and accessible legal documents, filings, and templates by maintaining and organizing them.
• Assist in due diligence for business expansions, new partnerships, and acquisitions.
• Support company-wide legal initiatives, including corporate policies, employment law compliance, and data privacy.

Qualifications

• 7+ years of experience in contract management, legal compliance, or corporate governance, preferably within the technology or consulting industries.
• In-depth knowledge of contract law, regulatory compliance, and risk mitigation, with experience in reviewing, redlining, and negotiating NDAs, MSAs, vendor agreements, and client contracts.
• Proven ability to collaborate across business functions, working with internal stakeholders (Finance, HR, IT, and Operations) and external counsel to ensure legal processes align with business goals.
• Strong track record in managing complex legal projects, including due diligence for partnerships, corporate policy development, and compliance tracking.
• Demonstrated ability to implement legal strategies that enhance risk management, operational efficiency, and contract lifecycle management in a fast-paced business environment.

Education and experience

Required:

• Bachelor’s degree in Legal Studies, Business, or a related field; or an equivalent combination of education and experience.
• Minimum of 7+ years of experience in contract management, legal compliance, corporate governance, or a related legal function, preferably within a technology, consulting, or professional services environment.
• Proven track record of managing legal processes, including contract review and redlining, regulatory compliance, and due diligence for business agreements.
• Experience working cross-functionally with Finance, HR, IT, and Operations to ensure contracts, policies, and compliance efforts align with business objectives.

Preferred:

• Paralegal certification or formal legal training.
• 5+ years of experience in corporate law, risk mitigation, or compliance roles, supporting contract lifecycle management and internal governance policies.
• Experience with legal technology platforms, contract management systems, or compliance tracking tools to improve efficiency and ensure legal document accuracy.
• Strong knowledge of data privacy laws, employment law compliance, and corporate policy development in a fast-paced business environment.

What we bring to the table:

Besides all the awesome benefits and perks that we offer – we also take pride in being an employee-owned business with a unique culture that reflects our commitment to transparency and true work-life balance. We have created an environment where employees can thrive both professionally and personally because we also care about you and your families. Embracing diversity and inclusivity, we prioritize a supportive workplace where everyone’s contributions are valued and celebrated.

• Competitive Base Salary + other commission & bonus
• Employer-paid medical, dental, and vision benefits
• 401k match
• Competitive pay
• Profit sharing program (PSP)
• Flexible work time
• Unlimited PTO and 12 floating holidays
• 100% remote
• Annual fixed stipend to purchase what you need for your remote set up
• $75 per pay period for cell and internet allowance
• Learning and development plan

Affirmative Action/EEO statement:

Synneca is an equal opportunity employer. At Synneca, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Synneca is based solely on a person’s merit and qualifications directly related to professional competence. Synneca does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Synneca’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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The Managing Project Manager is responsible for leading a project team, assigning individual responsibilities and enforcing accountability as designated in the Statement of Work. The Managing Project Manager will manage projects within the agreed upon contract budget as well as maintain on time delivery to the agreed upon contract schedule. They will maintain standard project management documentation and metrics with limited direction, and work directly with internal and external client counterparts, other project leads, and ongoing operations to deliver successful implementation and manage scope.

Outside of regular department activities, you may be pulled into mini-projects related to various Syssero Inc business needs in alignment with your passions, strengths, growth opportunities, and overall needs of the company. The employee will demonstrate an overall average rating of 3.5 or higher in interpersonal skills defined below. The Managing Project Manager will connect with their management team to develop Quarterly Rocks (personal and department goals) that will help develop their professional skills and further their career. Successful and timely completion of Personal and Departmental Rocks may impact merit bonuses, eligibility for promotion, and more. 

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Account + Project Management:

• Management of multiple Phase X Workday projects and/or Workday Launch projects using the Workday Methodology.
• Successfully kickoff engagements with the client communicating timeline, deliverables, and logistics.
• Manage the engagement within the package level and timeline. 
• Oversight of ticket execution and maintenance in our ticket management system ensuring adherence to SLAs/internal process.
• Obtain project plan approval from the customer and agree upon acceptance criteria for project stages and deliverables as needed.
• Evaluate and track risks, develop mitigation plans, and execute mitigation plans for engagements.
• Provide account status to both internal and client stakeholders.
• Represents Syssero to customers and other external sources in a manner that is consistent with our mission, values, and culture.
• Identifies, quantifies and forecasts variances to budget, scope and schedule. Oversee the implementation of corrective actions when necessary.  
• Manages changes to the account and/or project scope, budget, and schedule. Document changes, update project plans, and facilitate customer acceptance.
• Establishes and maintains client relationships. Communicates feedback to leadership on client escalations and satisfaction when necessary.
• Formalizes final acceptance for the account and/or project and completes necessary closeout activity both internally and with the client.
• Use appropriate and creative techniques to gain, maintain and improve customer long-term relationships.
• Celebrates, either formally or informally, the accomplishment of goals.
• Contributes to knowledge management capital through activities such as sharing documented lessons learned, documented deliverables, and facilitation of Knowledge Transfer workshops.
• Take initiative in identifying possible break/fix, optimization, enhancement and project items regarding accounts

System + Tools:

• Work with company leadership to ensure that appropriate resources and tools are assigned to the project.
• Measures and forecasts project performance using appropriate tools and techniques.
• Effectively manage accounts and resources with our project management software.
• Participate in sales to service transition meetings.
• Manage and present client kick off deck, weekly meetings, quarterly reviews, project plans, and cutover plan.
• Track internal/external tickets, submit contract changes, resource changes on accounts, escalations, client resource updates, and general IT requests in ticket management software.

Consultant Relationships:

• Understands Syssero’s quality standards expected for AMS engagements, Workday Phase X implementations, and Workday Launch implementation
• Monitors and manages work of project team members, providing feedback and coaching as appropriate.
• Identify and communicate the role assignments and deliverables to the internal project team.
• Ensures a common understanding by setting expectations aligning stakeholders and team members.

Management:

• Provide oversight and direction to your team in accordance with the organization’s policies and procedures. Ensure proper follow through of required policies and procedures
• Lead your team to success in their job responsibilities
• Setting goals for performance and deadlines in ways that comply with company’s plans and vision
• Organizing workflow and ensuring that employees understand their duties or delegated tasks
• Monitoring employee productivity and providing constructive feedback and coaching

Interpersonal Skills

1. EMPOWERMENT – Syssero is committed to developing the individual talents and capabilities of each employee. We invest in our people, encouraging them to cultivate the best versions of themselves. We encourage leadership at all levels by providing opportunities for continued learning, and promoting internally whenever possible. We learn from one another, depend on one another and win as a team. Our culture of borderless empowerment is more than just a competitive advantage for us. It is the key to Syssero’s ability to grow, to evolve and to achieve lasting, long term success. 
   • Reasoning Ability – Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
   • Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
2. INTEGRITY – Nothing is more important than our reputation. We demonstrate a strong commitment to sustainable, responsible business practices, and approach each interaction with honesty, transparency and care. We deliver on commitments, and expect the same in return from both clients and colleagues. We have no tolerance for hidden agendas or behavior that diminishes our people or the work they produce. We are committed to doing good, and will not compromise that mission for the sake of quick profit or quick results. 
   • Cost Consciousness – Conserves organizational resources. Contributes to profits and revenue. Develops and implements cost saving measures. Works within approved budget.
   • Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
   • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
   • Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
   • Achievement Focus – Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
3. PROTECTION – Syssero acts as a shield to our peers and our clients. As members of a demanding ecosystem, we protect our people/clients by cultivating a psychologically safe workplace. This means that mutual respect and consideration are non-negotiable in each facet of our business. Our successes are celebrated and shared with our community, our peers and our clients. We face failure with humility, and encourage each other to find opportunity in each challenge for continued personal growth and professional development. 
   • Team Leadership – Acknowledges team accomplishments. Defines team roles and responsibilities. Ensures progress toward goals. Fosters team cooperation. Supports group problem solving.
   • Change Management – Builds commitment and overcomes resistance. Communicates change effectively. Develops workable implementation plans. Monitors transition and evaluates results. Prepares and supports those affected by change.
   • Conflict Resolution – Confronts difficult situations. Encourages open communications. Keeps emotions under control. Maintains objectivity. Uses negotiation skills to resolve conflicts.
4. DIVERSITY – Syssero’s inclusive culture means that the unique personality of each employee is accepted and valued. We leverage the innate differences in our talent, both in background and circumstance, to develop creative solutions for our clients. We believe these differences enhance the experience of our employees by offering collaboration opportunities that are nuanced, educational and profound. Each employee is invited to the table as their authentic self, with the promise of equitable treatment.
   • Strategic Thinking – Develops strategies to achieve organizational goals; understands organization’s strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
   • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
5. BALANCE – Syssero is committed to ensuring employees have the resources and opportunity to find a lifestyle that is fulfilling both personally and professionally. We are committed to a standard of excellence in our work, and believe peak performance can best be achieved when employees are rested and given ample time to devote to the people, places and activities that spark joy and promote wellness. Proactive communication, careful planning and transparency are essential to make this balance possible for all.
   • Communication – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
   • Adaptability – Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.

Supervisory responsibilities

Direct Reports: 3+

Work environment

100% remote

Physical demands

Prolonged periods of sitting at a desk and working on a computer.

Travel required

<25% travel. Regular travel consists of at minimum two, in-person, all staff events, one of which is required to attend in person. The location of these will vary depending on agenda, number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights.  In addition, there may be client-related travel or other Syssero related travel as needed. All arrangements are company paid.

Education and experience

3-5 years experience in software solutions industry. Four-year college or university program certificate; or equivalent combination of education and experience.

1+ years experience as a Manager

Additional eligibility requirements

Workday Areas of Expertise: 2-3

Workday Environment Experience: 2-3 environments

Work authorization/security clearance requirements

Must be authorized to work in the United States.

Affirmative Action/EEO statement

Syssero is an equal opportunity employer. At Syssero, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Syssero is based solely on a person’s merit and qualifications directly related to professional competence. Syssero does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Syssero’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Contact our Talent Department directly via the form below.

Purpose: 

The Assistant Controller will work in the finance and  accounting department to carry out consistent company procedures.  They will be responsible for aspects of the accounting cycle including, but not limited to, daily bookkeeping, accounts payable management, accounts receivable management, payroll processing, monthly/yearly financial close, financial reporting, general ledger entries/reconciliations, budgeting, and general administrative tasks.  The Assistant Controller will also be expected to contribute to efficiency improvements and recognize abnormal financial trends to discuss with the department manager/director.  They will support the finance department offering insights for the manager to escalate to shareholders as needed. Outside of regular department activities, you may be pulled into mini-projects related to the overall company needs. 

Essential Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Accounting:

• Day-to-day Accounts Receivable processes:  setup of new clients, invoicing and billing adjustments, balance followup, and escalating to manager as needed
• Day-to-day Accounts Payables processes:  new vendor setup, payment processing, and contract renewals
• Approves employee reimbursements 
• Reviews expense requests that lie outside of budget allotments and present to accounting manager 
• General Ledger entries
• General ledger and schedule reconciliations 
• Participate in financial closes and make adjusting entries as needed
• Payroll entry and maintenance
• Expense Trending
• Actual to Budget Reporting

Internal Controls

• Assist in developing and implementing goals, policies, priorities, and procedures relating to financial data, accounting inputs, and payroll.
• Participate as needed with internal audits involving review of accounting and administrative controls.
• Collaborate on the implementation of new system controls or financial systems and execute procedures to improve systems.
• Ensure compliance with company standards and procedures.
• Provide input on current processes and provide suggestions for improvements as well as resolve inadequacies in a quick and timely manner.
• Maintain clear and accurate documents/procedures for reference purposes.
• Collaborate on developing and implementing process plans, including personnel requirements, material needs, subcontract requirements, and equipment needs.
• Ensure operational compliance with policies, procedures, and regulations for any necessary entities.
• Assist or own departmental projects as requested

Interpersonal Skills

EMPOWERMENT– Syssero is committed to developing the individual talents and capabilities of each employee. We invest in our people, encouraging them to cultivate the best versions of themselves. We encourage leadership at all levels by providing opportunities for continued learning, and promoting internally whenever possible. We learn from one another, depend on one another, and win as a team. Our culture of borderless empowerment is more than just a competitive advantage for us. It is the key to Syssero’s ability to grow, to evolve, and to achieve lasting, long-term success. 

1. 1. 1. Teamwork – Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others’ views. Gives and welcomes feedback. Puts the success of the team above own interests.
      2. Initiative – Asks for help when needed. Looks for and takes advantage of opportunities. Seeks increased responsibilities. Takes independent actions and calculated risks. Undertakes self-development activities. Volunteers readily.
      3. Innovation – Develop innovative approaches and ideas. Displays original thinking and creativity. Generates suggestions for improving work. Meets challenges with resourcefulness.
      4. Confidence/Independence – Works under general supervision with latitude for independent judgment.  Demonstrates self-belief and presents a confident and positive image.  

INTEGRITY – Nothing is more important than our reputation. We demonstrate a strong commitment to sustainable, responsible business practices, and approach each interaction with honesty, transparency, and care. We deliver on commitments and expect the same in return from both clients and colleagues. We have no tolerance for hidden agendas or behavior that diminishes our people or the work they produce. We are committed to doing good, and will not compromise that mission for the sake of quick profit or quick results. 

1. 1. 1. Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
      2. Attention to Detail – Consistency and accuracy are essential in mathematical calculations, data entry, report generation, formula calculations, and error analysis and resolution. 
      3. Quality – Applies feedback to improve performance. Demonstrates accuracy and thoroughness. Displays commitment to excellence.  Looks for ways to improve and promote quality. Monitors own work to ensure quality.

PROTECTION – Syssero acts as a shield to our peers and our clients. As members of a demanding ecosystem, we protect our people/clients by cultivating a psychologically safe workplace. This means that mutual respect and consideration are non-negotiable in each facet of our business. Our successes are celebrated and shared with our community, our peers, and our clients. We face failure with humility and encourage each other to find opportunities in each challenge for continued personal growth and professional development. 

1. 1. 1. Communication – Has excellent communication and presentation skills.  Exhibits good listening and comprehension abilities acknowledging speakers through verbal and nonverbal cues.  Asking appropriate follow-up questions to ensure alignment in understanding

DIVERSITY – Syssero’s inclusive culture means that the unique personality of each employee is accepted and valued. We leverage the innate differences in our talent, both in background and circumstance, to develop creative solutions for our clients. We believe these differences enhance the experience of our employees by offering collaboration opportunities that are nuanced, educational, and profound. Each employee is invited to the table as their authentic self, with the promise of equitable treatment.

1. 1. 1. Empathy: Put yourself in someone else’s shoes and understand their feelings and emotions in a given situation

BALANCE – Syssero is committed to ensuring employees have the resources and opportunity to find a lifestyle that is fulfilling both personally and professionally. We are committed to a standard of excellence in our work and believe peak performance can best be achieved when employees are rested and given ample time to devote to the people, places, and activities that spark joy and promote wellness. Proactive communication, careful planning, and transparency are essential to make this balance possible for all.

1. 1. 1. Time Management – Ability to prioritize and balance daily tasks and company projects efficiently 
      2. Productivity/Organization –.  Organizes tasks, calendars, and deadlines within the department.  Prioritize assigned tasks to align with expectations and individual/department/company ROCKS.  Performs efficiently and consistently.

Supervisory responsibilities

N/A

Work environment

100% remote

Physical demands

Prolonged periods of sitting at a desk and working on a computer.

Travel required

<10% travel. Regular travel consists of at minimum two, in-person, all-staff events, one of which is required to attend in person. The location of these will vary depending on the agenda, the number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights.  In addition, there may be client-related travel or other Syssero-related travel as needed. All arrangements are company-paid.

Education and Experience

Required – Bachelor Degree in Finance/Accounting or 8+ years of equivalent experience in a Finance/Accounting role. Workday Financials experience. Experience in processing multi-state payroll. Experience with Accounts Receiveable and Accounts Payable. 

Preferred – Multi-state tax knowledge. 

Additional eligibility requirements

• Strong mathematical and analytical skills
• Detail oriented within multiple simultaneous projects
• Ability to read, understand and analyze various financial reports
• Ability to prioritize competing tasks
• General tax knowledge (experience preferred)
• Experience preferred with multi-state company presence
• Payroll experience
• Proficient in Word, Excel or equivalent Google Suite solutions
• Demonstrates strong communication skill (oral and written) 
• Demonstrates initiative by proactively seeking out opportunities to learn new skillsets

Core Competencies – 5+ years of work experience

Financial Concepts & Theories – 5+ years of educational and relevant work experience

Analytical Skills – 5+ years of educational and relevant work experience

Receivables & Payables Knowledge – 5+ year work experience

Systems Experience – 5+ years

GL Experience – 5+ years

Payroll Knowledge – 5+ years

Work authorization/security clearance requirements

Must be authorized to work in the United States.

Affirmative Action/EEO statement

Syssero is an equal-opportunity employer. At Syssero, we don’t just accept differences – we celebrate them, support them, and thrive on having them for the benefit of our employees, our services, and our community. Employment at Syssero is based solely on a person’s merit and qualifications directly related to professional competence. Syssero does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Syssero’s policy to comply with all applicable national, state, and local laws pertaining to nondiscrimination and equal opportunity. The Company’s EEO policy, as well as its affirmative action obligations, includes the full & complete support of the Company, including its Chief Empowerment Officer. Because it’s just the right thing to do. We hope you think so, too.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please fill out the form below to get in touch with our Talent team and officially apply for this role.