Cyber Security
Building a Strong Workday® Foundation Through Strategic Pre-Implementation Planning
SERVICES:
- Launch Enhancement Assistance Program LEAP
- Managed Services AMS
The Situation
Laying The Groundwork
As Abnormal AI prepared to implement Workday®, the organization faced a challenge familiar to many fast-growing companies: aligning complex business processes and data structures with the requirements of a new enterprise system. With multiple stakeholders involved and intricate workflows already in place, the risks of data inconsistency, costly rework, and implementation delays were high.
Leadership recognized that entering configuration without upfront clarity could create downstream inefficiencies and limit adoption. Abnormal needed to ensure processes were aligned, data was reliable, and stakeholders shared a common understanding of how Workday® would support the business before build activities began.
Key issues included:
- Business processes requiring alignment with Workday® standards
- Data structures needing validation to support accurate configuration
- Multiple stakeholders with differing priorities and expectations
- Limited visibility into potential configuration risks prior to build
- A desire to reduce rework, delays, and post-go-live instability
To address these needs, Abnormal engaged Syssero through its Launch Enhancement Assistance Program (LEAP)—an advisory-led engagement focused on pre-implementation readiness and risk reduction.
Services delivered during this phase included:
- Process mapping and documentation across key functional areas
- Data validation to improve accuracy and consistency
- Stakeholder alignment to clarify priorities and reduce resistance
- Proactive identification of potential configuration risks
This approach enabled Abnormal to enter configuration with clean data, defined processes, and a well-aligned team—positioning the implementation for a smoother path forward and stronger long-term outcomes.
The Outcome
Results That Endure
Through Syssero’s Launch Enhancement Assistance Program (LEAP), Abnormal AI transitioned into the Workday® configuration phase smoothly and without major redesigns or delays. By prioritizing readiness before build activities began, the organization avoided many common implementation challenges and was able to move forward with confidence.
Clean, well-organized data reduced post-go-live issues, while early and proactive stakeholder engagement fostered stronger adoption across the organization. The emphasis on alignment across processes, data, and people minimized rework and helped Abnormal save both time and cost throughout the implementation lifecycle.
As a result, Abnormal AI realized several tangible benefits:
- Reduced Implementation Risk: Early alignment and proactive risk identification prevented common configuration pitfalls and downstream disruptions.
- Improved Data Integrity: Governance practices and upfront data validation ensured system accuracy and reliability.
- Higher Stakeholder Adoption: Early involvement and clear communication created stronger organizational buy-in.
- Enhanced Governance and Compliance: Clearly defined ownership, audit-ready processes, and standardized controls reduced operational risk and improved regulatory readiness.
- Foundation for Long-Term Success: A scalable, optimized Workday® foundation positioned Abnormal to support future growth and ongoing optimization.
Rather than reacting to challenges during implementation, Abnormal AI entered configuration prepared—setting the stage for a more stable system, stronger adoption, and sustained value from its Workday® investment.
Overview
A Strategic Starting Point
Abnormal AI is a fast-growing technology company focused on protecting organizations from sophisticated security threats. As the company prepared to deploy Workday® to support its expanding workforce and operational complexity, leadership recognized the importance of entering implementation with clarity, alignment, and confidence.
To support this effort, Abnormal engaged Syssero through its Launch Enhancement Assistance Program (LEAP)—a pre-implementation advisory service designed to help organizations establish a strong foundation before configuration begins. Over several weeks, Syssero consultants worked closely with Abnormal’s team to map and document critical business process flows, analyze and optimize data structures for accuracy and consistency, engage stakeholders early to align priorities, and proactively identify potential configuration risks.
This structured LEAP engagement provided Abnormal with a clear roadmap for implementation. By the time configuration began, processes were aligned, data was clean, and stakeholders were prepared for change—significantly reducing the risk of rework, delays, and adoption challenges.
With Workday® now live, Abnormal has transitioned from LEAP into Application Managed Services (AMS), where Syssero continues to serve as a trusted advisor. Through ongoing support and strategic guidance, Syssero helps Abnormal identify opportunities for optimization, scalability, and long-term system stability as the organization evolves.
Together, this holistic approach, spanning pre-implementation advisory through post-go-live support, has enabled Abnormal AI to maximize its Workday® investment and position the system for sustained success.
Unlike competitors who focus solely on technical configuration, Syssero differentiates itself by emphasizing strategic pre-implementation advisory.